FAQ

FAQ

• Q

  Which countries can you ship to?

  A

  Global shipping avaliable.

• Q

  How can I contact you?

  A

  You may send us email or contact us with Whatsapp. We also have Facebook page, you could send us message there.

• Q

  What's the warranty for Amensolar AM5000 battery?

  A

  Different models have different warranty, the warranty of Amensolar AM5000 battery is 10 year.

• Q

  What certificates does Amensolar battery have?

  A

  Amensoalr AM5000 batterry has the certificates of UL1973, IEC62619, CE-EMC, UN38.3 etc..

• Q

  What is the brand of battery cells used in Amensolar battery?

  A

  Amensolar AM5000 uses CATL battery cells with the advantage of high cost-effectiveness, high safety, LFP olivine structure,

  winding process and prismatic cell.

• Q

  Do you have your own R&D?

  A

  Sure, We have more than 20 R&D who graduated from famous universities and have excellent technical ability and work experience in the industry.